Full Refund:
- Not meet the minimum quota (7 pax)
- Weather-related cancellations (safety first!)
Partial Refund:
- 14 days before: 50% refund
- 7 days before: 25% refund
- Below 7 days: No refund
Important Notes:
- All refunds processed within 5-7 business days
- Refunds returned to original payment method
- No-shows are not eligible for refunds
- Payment gateway and platform fees are non-refundable